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1. When will my benefits be on my EBT Card?

Benefits are available on the same day every month, even on weekends or holidays. View a chart of benefit availability: Cash / Food Benefits Chart

2. When will my case be processed?

In most situations, the agency has 30 days to process cash and food applications. We have 45 to 60 days to process health care applications. We process applications as soon as we can. It is important to turn in all the verifications we request as soon as possible as this will speed up the process.

3. Do you use gross income or net income in determining program eligibility?

We use your gross income, which is the income before any taxes are taken out.

4. What does MA cover?

We determine eligibility for the programs. To find out what is covered, please talk to your medical provider or call the number on the back of your Minnesota Health Care Card (1-800-938-3224).

5. How do I get a new EBT card?

You can request an EBT card by calling EBT Customer Service at 1-888-997-2227.

6. How do I find other program resources to help me in my community?

You can call 211, which is a United Way Information and Referral Service. You can also try an online directory to locate resources in your community at MinnesotaHelp.Info.